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On Mac, Protean 3D can become unresponsive after attempting to open a PDB file

Home > On Mac, Protean 3D can become unresponsive after attempting to open a PDB file

On Mac, Protean 3D can become unresponsive after attempting to open a PDB file

April 27, 2023 Product Notifications

Date: 4/27/2023

Version Affected:  Lasergene 17.3.3 to 17.4.2 (Mac only)

Version Fixed: Lasergene 17.4.3

Issue: In some circumstances, attempting to open a PDB file can cause Protean 3D to become unresponsive. This behavior has been observed only on Mac and only for Lasergene versions 17.3.3 to 17.4.2.

Resolution: This issue was resolved with the release of Lasergene 17.4.3 on April 27, 2023. To install the latest version of Lasergene, go to the My Licenses page of our website.

For further information, please contact DNASTAR at 866-511-5090 or support@dnastar.com.

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